Member Notices
To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions, as well as any branch or Contact Center closings.
Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time. We apologize for any inconvenience and appreciate your understanding.
Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2022. This will make mobile and online banking intermittently unavailable from 12:30 a.m. - 4:30 a.m. ET (6:30 a.m. – 10:30 a.m. CET) on the following dates:
January 15, 29
February 5, 19
March 12, 26
April 9, 23
May 14, 28
June 11, 25
July 9, 23
August 6, 20
September 10, 24
October 8, 22
November 5
Due to scheduled construction, the drive-thru at our Salem branch will be closed on Monday, September 26. We apologize for the inconvenience.
We are aware of a text scam affecting members. As a reminder, please do not click on any links or respond to texts from an unknown number. Rest assured that we have not been part of a data breach and your information remains secure with us.
In this scam, members are receiving text alerts purporting they are from Service CU, stating their accounts have been locked due to a suspicious charge. They are provided a link to a website posing as […]