Member Notices
To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions, as well as any branch or Contact Center closings.
Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time. We apologize for any inconvenience and appreciate your understanding.
Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2020. This will make mobile and online banking intermittently unavailable from 12:30 a.m. - 4:30 a.m. ET (6:30 a.m. – 10:30 a.m. CET) on the following dates:
January 11, 25
February 8, 22
March 14, 28
April 11, 25
May 9, 16
June 13, 27
July 11, 25
August 8, 22
September 12, 26
October 10, 24
November 14
For a list of 2021 holiday closures, click here.
Due to a planned outage, International Bill Pay will be unavailable on Monday, April 12 from 12-3 p.m. CEST (6-9 a.m. EDT). We apologize for the inconvenience.
For the well-being of our employees, members and community, our Salem Walmart branch location will be closed temporarily. Please visit our nearby Salem branch at 158 North Broadway. As always you can bank with us anytime through online banking or our mobile app.
As we continue to navigate the COVID-19 pandemic together, please check here for branch changes and potential closures, as well as to learn about how we’re keeping you safe. BRANCH UPDATES Salem Walmart Branch Our […]
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