Member Notices
To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions, as well as any branch or Contact Center closings.
Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time. We apologize for any inconvenience and appreciate your understanding.
Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2020. This will make mobile and online banking intermittently unavailable from 12:30 a.m. - 4:30 a.m. ET (6:30 a.m. – 10:30 a.m. CET) on the following dates:
January 11, 25
February 8, 22
March 14, 28
April 11, 25
May 9, 16
June 13, 27
July 11, 25
August 8, 22
September 12, 26
October 10, 24
November 14
For a list of 2020 holiday closures, click here.
For the well-being of our employees, members and community, our Somersworth Walmart branch location will be closed temporarily. Thank you for your patience and understanding. Please visit our nearby Somersworth Branch at 15 Penny Lane alternatively. As always you can bank with us anytime via Online Banking.
Our Stuttgart-Panzer branch will be closed through Wednesday, October 28.
For immediate assistance, please call 00800.4728.2000 or contact us via Live Chat at servicecu.org. We apologize for the inconvenience.
Member Notice of Charter Change
A Letter From the CEO We recently reached out to our membership to vote on a strategic request to change the credit union’s state charter to a federal charter, as proposed by our Board of […]
We have updated our checking fee reimbursement structure to help you grow your savings.
ATM surcharge and ISA (International Service Assessment) fee refunds will be combined and credited up to $15 for those with our Everyday and Dividend Direct Deposit checking accounts and up to $30 for those with […]
Foreign Banknote Service Temporarily Unavailable
The ability to order foreign banknotes to branches or for U.S. home delivery is unavailable until further notice. We apologize for any inconvenience caused.
Keeping Your Account Secure
In light of recent security breaches in the news, we want to remind you of ways to keep your account safe. Because your security is our top priority, we have products and services available that […]