Member Notices
To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions, as well as any branch or Contact Center closings.
Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time. We apologize for any inconvenience and appreciate your understanding.
Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2022. This will make mobile and online banking intermittently unavailable from 12:30 a.m. - 4:30 a.m. ET (6:30 a.m. – 10:30 a.m. CET) on the following dates:
January 15, 29
February 5, 19
March 12, 26
April 9, 23
May 14, 28
June 11, 25
July 9, 23
August 6, 20
September 10, 24
October 8, 22
November 5
Due to scheduled maintenance, online and mobile banking may be intermittently unavailable on Thursday, January 27, from 12:30 am – 6:00 am EST (6:30 am to 12:00 pm CET). We apologize for the inconvenience.
We have been made aware of a text-messaging scam targeting members. Learn more.
It has come to our attention that there is an active “smishing” (SMS phishing) scam targeting our members. Affected members have received a similar text to the one below indicating there is an issue with […]
The 2021 Annual Meeting will be held by audio conference call at 5:00 p.m. (ET) on March 28, 2022.
Please register here by March 22, 2022. You will be provided further instructions via email upon registration. All members eligible to vote may make nominations for vacancies by petition; February 17th is the closing date […]
Member Notice of Charter Change
A Letter From the CEO We recently reached out to our membership to vote on a strategic request to change the credit union’s state charter to a federal charter, as proposed by our Board of […]