Member Notices
To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions, as well as any branch or Contact Center closings.
We apologize for any inconvenience and appreciate your understanding.
Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2019. This will make mobile and online banking intermittently unavailable from 12:30 a.m. - 4:30 a.m. ET (6:30 a.m. – 10:30 a.m. CET) on the following dates:
- October 13, 27
Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time.
For a list of 2019 holiday closures, click here.
Due to scheduled maintenance, Live Chat will be unavailable from 10 p.m. EST, Saturday, December 14, until 3 a.m. EST, Sunday, December 15.
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