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Member Notices

To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions.

Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time. We apologize for any inconvenience and appreciate your understanding.

Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2024. This will make mobile and online banking intermittently unavailable from 1:30 a.m. - 5:30 a.m. ET (7:30 a.m. – 11:30 a.m. CET) on the following dates:

Jan. 27

Feb. 10

Feb. 24

May 18

May 25

Aug. 10

Oct. 26

In addition, International Bill Pay may be intermittently unavailable from 7:00 a.m. - 8:00 a.m. ET (1:00 p.m. – 2:00 p.m. CET) on the following dates due to scheduled maintenance:


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We are aware that scammers are contacting members and pretending to be Service CU employees. Please do not provide personal information over the phone or email in any contact that was not initiated by you. Learn more.

Brand Impersonation: A rising scam The number of brand impersonation scams has risen significantly in recent months. Utilizing copies of legitimate business logos, images and messaging styles, expertly constructed fake emails (phishing), text messages (smishing), […]

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