Member Notices
To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions, as well as any branch or Contact Center closings.
Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time. We apologize for any inconvenience and appreciate your understanding.
Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2022. This will make mobile and online banking intermittently unavailable from 12:30 a.m. - 4:30 a.m. ET (6:30 a.m. – 10:30 a.m. CET) on the following dates:
January 15, 29
February 5, 19
March 12, 26
April 9, 23
May 14, 28
June 11, 25
July 9, 23
August 6, 20
September 10, 24
October 8, 22
November 5
We are aware of several active phone scams targeting our members. Learn more.
We have been detecting fraud schemes in which our members receive calls that appear to come from our phone number (1-800-936-7730). The caller will pretend to be a Service Credit Union staff member, indicating that […]
Member Notice of Charter Change
A Letter From the CEO We recently reached out to our membership to vote on a strategic request to change the credit union’s state charter to a federal charter, as proposed by our Board of […]