Member Notices
To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions.
Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time. We apologize for any inconvenience and appreciate your understanding.
Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2024. This will make mobile and online banking intermittently unavailable from 1:30 a.m. - 5:30 a.m. ET (7:30 a.m. – 11:30 a.m. CET) on the following dates:
Jan. 27
Feb. 10
Feb. 24
May 18
May 25
Aug. 10
Oct. 26
In addition, International Bill Pay may be intermittently unavailable from 7:00 a.m. - 8:00 a.m. ET (1:00 p.m. – 2:00 p.m. CET) on the following dates due to scheduled maintenance:
01/09/24
02/13/24
03/12/24
04/09/24
05/14/24
06/11/24
07/09/24
08/13/24
09/10/24
10/08/24
11/12/24
12/10/24
Please be vigilant of new scams that involve transferring money to family members.
We have been informed of a scam in which perpetrators show up to homes claiming a family member is in distress and needs money urgently, asking to take the person to the bank to retrieve […]
We are aware that scammers are contacting members and pretending to be Service CU employees. Please do not provide personal information over the phone or email in any contact that was not initiated by you. Learn more.
Brand Impersonation: A rising scam The number of brand impersonation scams has risen significantly in recent months. Utilizing copies of legitimate business logos, images and messaging styles, expertly constructed fake emails (phishing), text messages (smishing), […]
The 2023 Annual Meeting will be held at the Service Credit Union Corporate Offices at 4:30 p.m. (ET) on March 25, 2024.
Please register here by March 11, 2024 or contact Kim Smith at ksmith@servicecu.org. You will be provided further instructions via email upon registration. All members eligible to vote may make nominations for vacancies by petition; February 12th […]
Zelle and Money Transfer scams
A growing trend in financial crime is the use of money transfer applications to move money out of victims’ accounts and into those of fraudsters. All money transfer applications are subject to this form of […]