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Member Notices

To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions.

Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time. We apologize for any inconvenience and appreciate your understanding.

Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2023. This will make mobile and online banking intermittently unavailable from 12:30 a.m. - 4:30 a.m. ET (6:30 a.m. – 10:30 a.m. CET) on the following dates:

January 14, 28
February 11, 25
March 11, 25
April 8, 22
May 6, 20
June 10, 24
July 8, 22
August 5, 19
September 9, 23
October 7, 21
November 4

In addition, International Bill Pay may be intermittently unavailable from 7:00 a.m. - 8:00 a.m. ET (1:00 p.m. – 2:00 p.m. CET) on the following dates due to scheduled maintenance:

January 10
March 14
May 9
July 11
September 12
November 14