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COVID-19 Updates

As we continue to navigate the COVID-19 pandemic together, please check here for branch changes and potential closures, as well as to learn about how we’re keeping you safe.


Beginning July 15, 2021, the IRS will pay half the total Child Tax Credit in advance monthly payments. You will claim the other half when you file your 2021 income tax return. This differs from the current child tax credit plan in which parents can only claim the tax credit in full when filing taxes.

If you have set up direct deposit with the IRS, you will receive your funds in the account you used to set up direct deposit. Service Credit Union has begun to receive these deposits as of July 15. If you have not set up direct deposit with the IRS, you will receive payment by check.

How much is the tax credit?

Parents with children under 6 years old are eligible for up to $3,600 per child, or $300 a month per child.

Parents with children 6-17 years old are eligible for up to $3,000 per child, or $250 a month per child.

Who is eligible?

To qualify for the advance child tax credit, parents must:

Have at least one child under 18 years old;

Make less than $75,000/year if filing alone, or less than $150,000 if filing jointly, or less than $112,500 for unmarried single parents;

Reside in the United States for at least six months; and

Live with the child being claimed as a dependent for at least half the year If you make more than the threshold income requirement, the tax credit will be reduced by $50 for every $1,000 your income exceeds the requirement, until the credit amount reaches $2,000.

Can I opt out?

Families who would rather take the entire credit in a lump sum next year can do so by opting out of monthly payments through an IRS portal.

To learn more, and find out if you qualify for the credit, visit the IRS’ site.


All locations are currently open to walk-in visits.


To keep members and staff safe inside our branch locations, the following measures have been put in place:

  • Per U.S. Military requirements, masks are required for entry into all Service Credit Union branches in Germany. Masks are not required at our U.S. branches, but are encouraged for non-vaccinated members.
  • All locations have an enhanced cleaning process, including frequent wiping down of counters.
  • Social distancing is in place at our branches, leaving 6 feet of space between them and others waiting in line.
  • Plexiglass has been installed at our branches and at our operational buildings.

To minimize contact, we offer drive-thru service at many of our locations. Find one near you:


Please click here for the latest information regarding the Paycheck Protection Program.


While we are excited to be able to offer in-person service at this time, we encourage you to bank the way you feel most comfortable. Here are some ways you can bank with us digitally:


Be on the Lookout for Scams

With more people at home anxiously checking the news, email and website scams are unfortunately on the rise. Keep an eye out for these common scams related to COVID-19, and visit our Security Center for more tips on keeping your information safe.

As the situation continues to evolve, we will continue to update this page along with FacebookInstagram, and Twitter to keep you informed.

As credit cards scams have also increased, we are excited to offer a fraud text alert service. Members will receive notification if there has been suspicious transaction on their debit or credit card, and will be able to respond “Yes or No” to whether they performed the transaction. This will help us help you stop card fraud before it’s too late.

If you require immediate assistance, do not hesitate to contact us through Live Chat or by phone at 800.936.7730 (U.S.) or 00800.4728.2000 (Int’l).

For over-the-phone Shared Branching, please call 866.My.CU.Now or within the U.S. at 866.692.8669 or International 011.734.556.4450.


To learn more about the current round of stimulus checks, please visit

Please visit the CDC website at

Please visit the WHO’s website for tips and resources about how to protect yourself: