Member Notices
To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions.
Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time. We apologize for any inconvenience and appreciate your understanding.
Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2025. This will make mobile and online banking intermittently unavailable from 1:30 a.m. - 5:30 a.m. ET (7:30 a.m. – 11:30 a.m. CET) on the following dates:
- Sunday, May 11
- Sunday, June 22
- Sunday, July 27
- Sunday, August 17
- Sunday, September 7
- Sunday, October 26
- Sunday, November 16
In addition, International Bill Pay may be intermittently unavailable from 7:00 a.m. - 8:00 a.m. ET (1:00 p.m. – 2:00 p.m. CET) on the following dates due to scheduled maintenance:
05/13/25
06/10/25
07/08/25
08/12/25
09/09/25
10/14/25
11/11/25
12/09/25
Impersonation phone and text scams are on the rise. Please be cautious of incoming calls or texts regarding your account activity. Service Credit Union will never ask for your username or online banking password, nor will we text you a link to log into your online banking. If in doubt, please hang up and call us directly.
We are aware that scammers are contacting members and pretending to be Service CU employees. Please do not provide personal information over the phone or email in any contact that was not initiated by you. Learn more.
Brand Impersonation: Impersonation phone and text scams are on the rise. Please be cautious of incoming calls or texts regarding your account activity. Service Credit Union will never ask for your online banking username or […]
Please be vigilant of new scams that involve transferring money to family members.
We have been informed of a scam in which perpetrators show up to homes claiming a family member is in distress and needs money urgently, asking to take the person to the bank to retrieve […]
Zelle and Money Transfer scams
A growing trend in financial crime is the use of money transfer applications to move money out of victims’ accounts and into those of fraudsters. All money transfer applications are subject to this form of […]