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Frequently Asked Questions

FAQs

We’ve heard from you and gathered our most frequently asked questions to help you get your answers faster.

Getting Started

Getting in Touch

Making Payments

Card Management

ATM Usage

Fee Schedule

Updating/Closing an Account

*S.T.O.P disclosure: With your authorization, Share Transfer Overdraft Protection (S.T.O.P.) allows us to transfer money from a share account or multiple share accounts to cover any overdrafts in your checking account for a nominal fee. See the Fee Schedule for the fee amount. Transfers will be made in $100 increments.