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Press Kit

About Us

Service Credit Union is dedicated to providing a banking experience that improves our members’ lives and the communities in which they live. Established in 1957 to provide affordable credit to the Pease Air Force Base community, and now one of the largest credit unions in New England, with over $6 billion in assets and 50 branch locations in the New England Region and Germany, we continue to provide a better future to our members all over the world. To learn more about Service Credit Union, please visit www.servicecu.org.

What Is a Credit Union?

Credit unions were founded over 100 years ago on the philosophy of: “Not for profit, not for charity, but for service.” The philosophy was based on the belief that by pooling resources, communities can achieve a better standard of living. Everyone from co-workers to neighbors and those who don’t have access to credit can benefit.

Fast Facts

All information current as of year-end 2024.

  • Founded: 1957
  • Organization type: A not-for-profit financial cooperative
  • Insurance: Federal (provided through the National Credit Union Administration/NCUA)
  • Total Membership: 350,000+ worldwide
  • Employees: 1,000
  • Size: Largest in NH, 57th largest in the US
  • Headquarters: Portsmouth, NH
  • Branches: servicecu.org/locations

Leadership

David Araujo
President/CEO

Michael Dvorak
Chief Financial Officer

May Hatem
Chief People Officer

Mark O’Dell
Chief Retail Officer

Jeff Benson
Chief Technology Officer

Tyler Kuhn
Vice President – Marketing and Digital Strategy

Tyler Pihl
Vice President – Enterprise Risk

Tyler G. Jacobson
Vice President – Overseas Operations

Meghan Leach
Vice President – Retail Banking

Board of Directors

Who Can Join

  • Active duty military, veterans, and their families
  • Anyone who currently works (or worked) for the Department of Defense, as well as their families
  • Members of one of our Select Employer Groups
  • Members of the American Consumer Council (ACC). To learn more about the ACC, click here. Use promo code “Service” to join free of charge.

Mission

Doing what is right for our members by:

  • Improving financial well-being
  • Supporting communities we serve
  • Creating value and enduring relationships

Vision

Utilizing the cooperative principles, we will be a trusted partner providing services and resources that optimize the financial well-being of our members while contributing to the communities in which they live.

Identity

Our identity is an integral part of our brand. Keeping a consistent voice, both visually and verbally across all our outlets helps us speak to who we are and where we stand as an organization. These guidelines serve as an ongoing outline of our identity. Logo files are also available to download through our guidelines.

View Guidelines for Logo Use